Second Image National combines leading edge technology and excellent customer service to deliver subpoena, record retrieval, and document management services to insurance companies, law firms, and corporations throughout all 50 states.
In-House Legal Team
Second Image National's expert in-house legal teams consist of licensed attorneys, paralegals, and J.D.s with extensive nationwide knowledge of local, state, and federal laws to assist with records requests during all phases of your claims and litigation processes. Our legal teams are committed to ensuring all requests meet the necessary state and federal laws such as the HIPAA & HITECH Act to protect your interests.
HIPAA & HITECH Compliance Audit
Second Image National is committed to protecting your reputation, profitability, and the interests of your clients and customers. Our internal controls and structures have been meticulously audited for compliance with the strict requirements of the HIPAA and HITECH Act by an independent auditor in a comprehensive SSAE-16 Type 2 Report
. This report attests to Second Image National's compliance with federal privacy and security requirements.
With more than 30 years experience, Second Image National has been an industry leader in its dedication to total client satisfaction. An Account Executive and Customer Service Representative is specifically provided to each client to ensure services meet your professional needs and preferences. Your customer service team is always just a phone call or email away.
Online Repository & Distribution of Records
Second Image National provides leading-edge technology for viewing and distributing of records, resulting in financial savings and maximized efficiency. Our clients have access to a secure repository and dynamic distribution engine allowing for more convenient management of your records online. The easy-to-use secure website allows you to sort, view, upload, and download your records from any internet location. Our dynamic distribution engine provides for instant secure transmission of records to your experts, co-counsel, and other third-parties in electronic or hard-copy formats. Streamline your claims and case operations with Second Image National to allow your time to be focused on thinking critically and strategically to achieve your desired outcomes.
Cost-Efficient Radiology Films, Online Viewing, & Distribution
Second Image National helps control the costs of expensive storage and reproduction of X-rays and films. We provide film breakdowns from the custodian of records for our clients to determine the relevance of such films before we retrieve them. Clients can receive hard copies of their radiology films or view them on our website. DICOM-standard medical imaging CDs are available and provide the viewing capabilities similar to those commonly used by radiologists, including magnification, windows leveling, vertical/horizontal rotation, etc. We can also reproduce and distribute films in a variety of formats to your experts and any third-parties through our online distribution engine. Clients of Second Image National benefit from substantial savings in your operational costs and increased productivity.