Second Image, Inc. ("Second Image") is committed to respecting the privacy
rights of users of the Website, and the Service (All capitalized terms not defined
visit and use the Website, and to demonstrate its commitment to fair information
practices and to the protection of privacy.
by means of the Website, and not to any information gathered on location at any
Second Image location or by third-party websites ("Third-Party Websites"), each of
which may have data collection, storage and use practices and policies that differ
concerning Third-Party Websites, below.
For information regarding security for records retrieved under the HIPAA and HITECH ACT
please visit our website under Security/HIPAA Compliance.
BY USING THE WEBSITE, YOU REPRESENT AND WARRANT THAT YOU HAVE READ AND UNDERSTOOD,
apply. Accordingly, each time You use the Website You should check the date of
last time You used the Website. For additional information, see the section
1.INFORMATION COLLECTION PRACTICES
(a) Traffic Data.
Like most website operators, Second Image may automatically
gather information of the sort that browsers automatically make available,
including: (i) IP addresses; (ii) domain servers; (iii) types of computers
accessing the Website; and (iv) types of Web browsers accessing the Website
(collectively "Traffic Data"). Traffic Data is anonymous information that
does not personally identify You.
A "Cookie" is a string of information that a website stores on a
user's computer, and that the user's browser provides to the website each time
the user submits a query to the website. The purpose of a Cookie is to identify
customize Your experience on the Website to Your interests, to ensure that You
do not see the same advertisements or informational messages repeatedly, and to
store Your username and/or password so You do not have to re-enter them each
time You visit the Website. For additional information on Second Image's uses
of Cookies, see the section concerning Information Use and Disclosure
Practices/Traffic Data and Information Gathered Using Cookies, below.
IF YOU DO NOT WISH TO HAVE COOKIES PLACED ON YOUR COMPUTER, YOU SHOULD SET YOUR
THAT SOME OF THE SERVICES AND CERTAIN FEATURES OF THE WEBSITE MAY NOT FUNCTION
RESPONSIBILITY FOR ANY RESULTING LOSS OF FUNCTIONALITY.
(c) Personal Information.
In order for You to use the Services, You must provide
to Second Image certain information that personally identifies You ("Personal
Information"). Personal Information may include, without limitation, (1) Your
name, mailing address, e-mail address and telephone number; (2) the make, model,
license plate number and vehicle identification number (VIN) of Your automobile;
(3) Your insurance carrier and insurance policy number; and (4) a description of
the problem(s) Your automobile is experiencing. In each case, You will be asked
to provide Personal Information; the Website will not gather it
surreptitiously. Second Image may supplement the Personal Information You provide
with additional Personal Information gathered from public sources or from
third-parties (e.g., consumer reporting agencies) who may lawfully provide such
information to Second Image. Second Image will not collect payment information,
such as credit card or bank account information, through the Website, although
it may permit you to make payments to Second Image by means of third-party services
operated at Third Party Websites that accept payment information pursuant to their
own privacy policies. For additional information, see the section concerning
Third-Party Websites, below.
You are under no obligation to provide Personal Information, with the caveat that
Your refusal to do so may prevent You from using some of the Services.
2. INFORMATION USE AND DISCLOSURE PRACTICES
(a) Traffic Data and Information Gathered Using Cookies
Second Image may analyze Traffic Data and information gathered using Cookies to
help Second Image better understand who is using the Website and how they are using
it. By identifying patterns and trends in usage, Second Image is able to better
design the Website to improve Your experience, and to serve You more relevant and
interesting content. From time to time, Second Image may release Traffic Data and
information gathered using Cookies in the aggregate, such as by publishing a report
on trends in the usage of the Website. Second Image does not attempt to link
information gathered using Cookies to Personal Information.
(b) Personal Information
Second Image uses Your Personal Information to send you information
about Second Image and Second Image's services, to contact you when necessary in
connection with the Services, to verify Your qualifications for certain
Services, and to customize and tailor your experience on the Website.
BY USING THE WEBSITE AND SERVICES, YOU CONSENT TO RECEIVE FROM SECOND IMAGE PERIODIC
EMAIL COMMUNICATIONS REGARDING THE SERVICES AND OTHER MATTERS.
(ii) Disclosure in Connection with Services.
Second Image may disclose Personal Information to those who help it provide Services, including those who perform
technical, administrative and data processing tasks. The third parties to whom
Second Image discloses Personal Information all have agreed to abide by this Privacy
Policy with respect to the information provided to them by Second Image (although,
as discussed below, some of those third parties have separate privacy policies that
govern their collection, use and storage of information that You provide to them
(iii) Other Disclosure.
Second Image also discloses Personal Information under
the following circumstances:
- By Law or to Protect Rights - Second Image discloses Personal Information when
required to do so by law, or in response to a subpoena or court order, or when Second
Image believes in its sole discretion that disclosure is reasonably necessary to protect
the property or rights of Second Image, third parties or the public at large.
- Business Transfers; Bankruptcy - Second Image reserves the right to transfer all Personal
Information in its possession to a successor organization in the event of a merger, acquisition,
or bankruptcy or other sale of all or a portion of Second Image's assets. Other than to the
extent ordered by a bankruptcy or other court, the use and disclosure of all transferred
of it. Personal Information submitted or collected after a transfer, however, may be subject
- Unpaid Accounts - If You fail to pay any balance owed in consideration of Services, Second
Image may, as permitted by law, report Your Personal Information, including without limitation
Your unpaid balance, to consumer credit reporting services, collection agencies and others.
3. SECURITY OF PERSONAL INFORMATION
Second Image has implemented and maintains reasonable security procedures and practices to
protect against the unauthorized access, use, modification, destruction or disclosure of Your
4. USER ABILITY TO ACCESS, UPDATE, AND CORRECT PERSONAL INFORMATION
Second Image wants Your Personal Information to be complete and accurate. By using the Website,
You represent and warrant that all information
You provide on any registration form or otherwise in connection with Your use of the Website
and Services will be complete and accurate, and that You will update that information as
necessary to maintain its completeness and accuracy. To confirm the completeness and accuracy
of, or make changes to, Your Personal Information, login to Your personal profile here. Through
Your personal profile You may review and update Your Personal Information that we have already
5. THIRD-PARTY WEBSITES
Importantly, Second Image does not collect payment information or accept payment for the
Services through the Website. All payments are processed through Third-Party Websites. Second
Image neither owns nor controls Third-Party Websites. Accordingly, Third-Party Websites are under
provided directly to them by Second Image. Before visiting or providing Personal Information to
a Third-Party Website, You should inform Yourself of the privacy policies and practices (if any)
of that Third-Party Website, and should take those steps necessary to, in Your discretion, protect
Although most changes are likely to be minor, Second Image reserves the right, at any
posting such update, change or modification on this page. Any such addition, update, change or
modification will be effective immediately upon posting on the Website. Each time You use the
and review any changes since the last time You used the Website. Unless Second Image obtains
Effective Date: 9-19-2007